Custom Web Development

Business platforms, portals, and internal tools built around a workflow no off-the-shelf product covers. One team from architecture through to interface, so the system matches how the business actually works — not how a template assumes it does.

What We Build

Custom Web Development,
specifically.

Platforms built around a workflow that no off-the-shelf tool covers.

  • 01

    Custom Business Platforms

  • 02

    Client & Customer Portals

  • 03

    Booking Systems

  • 04

    Internal Tools

  • 05

    Custom Dashboards

  • 06

    Marketplace Solutions

  • 07

    Custom CMS

What we solve

Off-the-shelf software assumes a business that isn't yours.

Most platforms are built for the average customer of a category, not for how your team actually works. So the workarounds start — a spreadsheet here, a shared inbox there — until the "system" is three disconnected tools held together by someone remembering the steps.

We build the platform around the workflow instead of bending the workflow around the platform. If a process is worth doing, it's worth having software that matches it.

System Architecture & Delivery

How the platform gets built

Four disciplines that turn a workflow into working software, in the order they actually happen.

  1. 01

    System Architecture & Integrations

    We map the data model, the roles, and where the platform has to connect — existing tools, external APIs, internal systems — before any interface is designed. Architecture decided late is architecture redone.

  2. 02

    UX & Product Design

    Every screen is designed against a real workflow step, not a generic dashboard pattern. If a role only ever needs three actions, they see three actions.

  3. 03

    Development

    Built on an architecture chosen for the next version as well as this one — new roles, new integrations, and higher volume shouldn't mean a rebuild.

  4. 04

    QA & Testing

    Custom software has no off-the-shelf test suite behind it. We test against the real workflow — the actual roles, the actual edge cases — not a generic checklist.

How we deliver

From workflow
to working platform.

The same four stages every custom build goes through, tuned for software that has to match a real process.

STEP 01

Discover & Map

We map the current workflow end to end — the roles, the handoffs, the steps nobody wrote down. That becomes the platform's actual scope.

  • Workflow map
  • Roles
  • Scope
STEP 02

Architect & Design

System architecture and interface design move together, since a platform's screens are only as good as the data model behind them.

  • Architecture
  • UX/UI
  • Prototype
STEP 03

Build & Integrate

Development against the agreed scope, wired into whatever the platform has to connect to — existing tools, APIs, internal systems.

  • Development
  • Integrations
  • Data model
STEP 04

Test & Launch

Tested against the real workflow, then deployed with the training and handover a custom system needs to actually get adopted.

  • QA
  • Deployment
  • Handover

Related Work

Platforms we've built

Projects where a custom platform was the core of the build.

View All
Arden Capital's portfolio command centre on a desktop monitorReal Estate Investment

Web & Hybrid App Development / UI/UX Design / Mobile App Development

Arden Capital

A portfolio intelligence platform for a real estate fund manager, on desktop and mobile.

Outcome — Property reviews 43% faster, with touchpoints cut from 11 to 5.

Peer's real-time dispatch control towerLogistics

Web & Hybrid App Development / Custom Web Development / Mobile App Development

Peer

A real-time dispatch control tower for a freight trucking operation, with a live map and mobile app.

Outcome — Average dispatch cycle cut from 18 to 7 minutes.

Sherpa's rebuilt storefront on a laptop and two phones, with performance resultsOutdoor Retail

E-commerce Development / Custom Web Development

Sherpa

A headless Shopify storefront on Hydrogen for an outdoor gear brand, rebuilt for speed and flexible campaigns.

Outcome — Page load time cut from 4.8s to 1.9s.

Creslia's wholesale catalogue and bulk order builder on a desktop monitorConsumer Electronics Accessories

E-commerce Development / Custom Web Development / UI/UX Design

Creslia

A B2B wholesale ordering portal on Shopify for a premium accessories brand.

Outcome — Average order processing cut from 22 to 9 minutes.

Carrier rate comparison and quote breakdown in Derya's platformLogistics

Web & Hybrid App Development / Custom Web Development / UI/UX Design

Derya

A freight quoting and booking platform: guided quote builder, carrier rate comparison and an operations workspace.

Outcome — Quoting time cut from 23 to 11 minutes.

Warwick's estimate builder on an iMac and two phones, with resultsHome Services

Custom Web Development / Web Development / UI/UX Design

Warwick Roofing & Restoration

A guided, photo-backed estimate builder that gives homeowners an instant price range and books an inspection.

Outcome — Estimating time cut from 30 to 12 minutes.

Whitespace's live delivery map with exceptions ranked by severityLogistics

Web & Hybrid App Development / Mobile App Development / Custom Web Development

Whitespace

A last-mile delivery route portal, live delivery map and driver app with proof of delivery.

Outcome — Five separate views replaced by one portal.

Tour's operations platform on a laptop, with property and work order cards and a phoneProperty Management

Web & Hybrid App Development / UI/UX Design / Mobile App Development

Tour

A multi-property operations platform covering portfolio, units, maintenance, vendors and compliance, with a mobile app.

Outcome — One connected platform for operations across 120+ properties.

Truebase's search and property detail on an iMac, with two phonesCommercial Real Estate

UI/UX Design / Web & Hybrid App Development

Truebase

A commercial leasing platform that takes tenants from search to shortlist to a booked tour.

Outcome — A generic listings grid turned into a guided leasing journey.

Technology

What we build platforms in

Chosen per platform — the architecture serves the workflow, not the other way round.

  • Frontend

    • React
    • Next.js
    • TypeScript
    • Tailwind CSS
  • Backend

    • Node.js
    • PostgreSQL
    • MongoDB
  • Integrations

    • Stripe
    • HubSpot
    • Google Analytics

Logos are the trademarks of their respective owners and are shown to identify the technologies we build with.

FAQs

Questions we get asked

How is this different from your Web Development service?

Web Development covers marketing and corporate sites — content that mostly gets read. Custom Web Development is software people log into and work in: roles, permissions, a database behind it. If what you need has a login screen, it's this one.

We already use a few SaaS tools — can you build on top of them?

Often, yes. A lot of custom platforms start as the layer that connects a few existing tools rather than replacing all of them — we'll tell you honestly when replacing is the better call and when it isn't.

How do you scope something this custom?

By mapping the workflow first, in detail, before any software is discussed. The scope comes from what the process actually needs, not from a generic feature list.

Who maintains it after launch?

We do, under an ongoing arrangement, or we hand it over with documentation if you'd rather run it in-house. Either way it's agreed before launch, not figured out after.

Can it grow later?

That's the point of building it custom. Architecture is chosen with the next version in mind, so a new role, a new integration, or more volume doesn't force a rebuild.

Get Started

Have a workflow worth building software around?

Tell us how the process works today — the roles, the handoffs, the workarounds. We'll come back with what a platform for it looks like.